Performance Importance Communication 54321 12345 Understanding your needs and special requirements 54321 12345 Engineering and Technical Support 54321 12345 Customer Service Support 54321 12345 Following up on problems and complaints 54321 12345 Pricing Value 54321 12345 Product Quality 54321 12345 Resolution of Quality Issues 54321 12345 Delivery Performance 54321 12345 Accounting Issues - Payment terms, billing, and collections 54321 12345 In the space below, please indicate how Elna can better satisfy your needs and expectations. Is there someone in the Elna organization that you would like to acknowledge? Contact Information (Red Fields Required) Additional Information Name: Address: Company: City: E-mail: State/Province: Phone: Zip/Postal Code: Fax: Country: Preferred Contact Method: PhoneFaxE-mail